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Integrity Cracks Medicare Market

August 27, 2012
Integrity Cracks Medicare Market

When it comes to serving clients with Medicare, Munson Home Health has had the Up North market cornered. But last week, registered nurse Tammy Tarsa and her mother, Anita Carlson, changed that.

The pair’s business, Integrity Skilled Care, located on Cass Street in Traverse City, received its Medicare certification. The new designation means their small, independently owned company can provide Medicare-covered temporary skilled care, like nursing assistance and physical and occupational therapy. Prior to Integrity’s certification, the only local business to provide these services was Munson Home Health.

Tarsa and Carlson started Integrity Skilled Care in 2010. They spent almost two years working toward the Medicare certification, which they received on August 21 after a thorough review of their business plan, policies and procedures, and training.

Tarsa, however, is no newcomer to the business. She’s also the owner of Integrity Home Care, with more than 90 employees, which provides longer-term assistance for homebound patients on a fee-for-service basis. That company won the “Small Business of the Year” award in 2011 from the Traverse City Area Chamber of Commerce. Tarsa is proud to say both companies are local and independent – meaning patients get family-like care.

“I think the fact that I am a nurse makes a difference in our business,” she says. “I have very personal reasons for doing what I do, and when I am caring for clients, that comes through.”

Tarsa believes there’s plenty of room in the area for two Medicare-certified home health care businesses. She says the aging baby boomer population and the popularity of northern Michigan as a retirement destination are both big reasons. In Grand Traverse County alone, 13,000 people (15 percent of the population) are 65 or older and eligible for Medicare, according to the 2010 census. Another 19,000 will turn 65 over the next 15 years.

The Grand Traverse County Commission on Aging’s Georgia Durga says there’s currently a waiting list for home health care services. Having two local providers could mean more coverage, and more choice for patients.

“I strongly believe that choice is important, not only for patients but for businesses as well,” Tarsa says. “Competition makes everyone better and if we as providers are always striving to improve, that will benefit all of our patients.”

Kristin Harrison, an RN and Munson’s Home Health business marketing manager, agrees with that assessment.

“Sure, Integrity is our competition,” she says. “But competition is healthy, and it will keep us on our toes."

For now, however, this is still a case of David versus Goliath. Munson currently sees an average of 700 home health patients across 17 counties. Integrity Skilled Care has 14 patients, but expansion plans are in the works, which will include hiring more employees and partnering with Hospice of Michigan.

Most Recent Comments

 
Diann West on August 28, 2012 11:36am

We are so proud of you, Tammy. You are setting a great example for all of us. Congratulations!

Michelle Hazard on August 27, 2012 2:06pm

Congratulations!

Marsha Minervini on August 27, 2012 12:43pm

Great news for this whole area. Tammy and her team provide wonderful care and for Integrity to go thru the mounds of paperwork for this speaks highly for their business skills as well. Competition is good and is needed for home health care. Patients and caregivers now have a choice of two good options. Congratulations, Tammy!

Pam Riehl on August 27, 2012 11:11am

This is Great News! I have used Integrtity for my father and father in-law for 2yrs. I am pleased to hear they are now certified with medicare. It tells me they truly care about the well-being of our elders medically and financially. Good2 Effort!

Dorothy Kunkel on August 27, 2012 10:11am

Congratulations to both of you !! I am particularly proud of my former colleague, Anita..good going in your "retirement". You have always made a positive difference in the lives of
children,and now you are helping us seniors!!
My best wishes for wonderful success to you both.

RON HATT on August 27, 2012 9:35am

Competition, is "good" for our area, & our society.....specially in this so very important stage of life. In Traverse City area, we have more than our share of "seniors", & that population grows day by day. With the political "uncertainty" that faces America today, we all can use a "friend in our corner"! The seniors all across America, need your vote in November!

Lisa Schulte on August 27, 2012 8:06am

Congratulations Tammy, way to go. I am proud of you.

susan swanson on August 27, 2012 7:06am

Choice is good, and competition is good for this area.

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